FAQ
Yes, you can register for a wholesale account here. Once approved you will be able to log in and order online using our shopping cart.
Yes, we offer free standard tracked shipping on orders of $50.00 and over.
Do you offer discounts on large orders?
Yes, we have the following discount structure built into our shopping cart and it is automatically applied:
10% off on orders over $100.00
15% off on orders over $150.00
20% off on orders over $200.00
30% off on orders over $300.00
How do I care for my contact lenses?
A detailed care and instruction leaflet is included in every contact lens package. For non-daily lenses, we also include a free lens case and we recommend using our contact lens solution to clean and store your lenses in.
Are Colourvue contact lenses registred with the TGA?
Yes, all our contact lenses are registered with the TGA (https://www.tga.gov.au/)
Do Colourvue contact lenses come in prescription?
Yes, but we only supply optometrists with prescription contact lenses.
How long does it take for an order to be delivered?
We ship the same day orders are received using Express Post. Delivery takes 2-4 days.
Standard shipping is $5.95 and free for orders of $50.00 and over to anywhere in Australia. Express shipping is $9.95 per order or $4.95 for orders of $50.00 and over..
Damaged or faulty items can be return for a refund or credit. We also offer a money-back guarantee if unopened contact lens boxes are returned within 30 days.
Do you have product liability insurance?
Yes, we have product liability insurance of up to $20 million.